Ford Fairlane parts Ford Torino parts
Ford Galaxie parts Specials New Products Reference Library Free Catalog
Ford Ranchero Parts About Dearborn Classics Customer Classic Fords Dearborn Project Car Ford Links
 
View Your Shopping Cart

Ordering Information and Policies

PRICES
Prices on this web site were in effect at the time of resource request service. Dearborn Classics reserves the right to change prices without notice.
AVAILABILITY
Availability of all items on this web site are subject to change without notice. Dearborn Classics reserves the right to discontinue products, services, and accessories without notice.
MAIL ORDERS
Simply fill your online shopping cart with the items you wish to purchase, and when checking out indicate that you wish to mail your payment to us. You will presented with an invoice suitable for printing. Print two copies, one for your records and one to mail to us with your payment/payment information. For quick service use your credit card, money order, or cashier's check. Orders paid by personal check will be held pending check clearance. $15 charge on all returned checks.
BACKORDERS
If you order a part that is on backorder and do not cancel the backorder, but return or refuse the part, you will be responsible for shipping costs and restocking fees on the returned item.
MAILED PERSONAL CHECKS
To use a personal or company check on prepaid orders, the name and address of bank and maker as well as check number must be printed on the check. Only first party checks will be accepted. To use a personal or company check for COD orders, approval must be granted prior to shipping merchandise. All orders paid by personal or company check are held pending check clearance. $15 charge on all returned checks.
RETURNS
It is our goal to provide you with the only highest quality parts available; However, if you should you need to return any item for any reason, please contact us at our office within 30 days of receipt for a return authorization number and instructions. Dearborn Classics will not accept returned items without prior approval and return authorization number. Customer will pay freight on all return orders as well as a 20% restocking fee.
PARTS GUARANTEE
All new and reproduction parts are guaranteed against defects in workmanship and materials for 30 days from the date of receipt. Liability of Dearborn Classics is limited to replacement or refund of defective parts. If you are not satisfied with a product and would like to make an exchange or return for refund, we ask that this be done within 30 days of receipt of goods. No returns after 30 days. Returns can not be accepted without prior authorization. All returns are subject to a 20% restocking fee. Customer will pay freight on all return orders. Invoice must accompany return. Dearborn Classics will refund shipping charges if at fault. Returned items must be in resalable condition. Items which have been installed, painted, altered or damaged in any form are not returnable. Any and all literature is non-returnable due to the nature of this item. If you are not satisfied with an item you will receive full refund or exchange for parts only.
CHARGE CARDS
Dearborn Classics accepts Visa, Master Card, American Express/Optima, and Discover charge cards for your convenience. When placing your order be sure to indicate cardholder's name, address, home phone, business phone, credit card number and expiration date. Minimum charge card order is $20.00.
UPS SHIPMENTS
To use UPS delivery service, we need a complete physical street address. UPS can not deliver to a P.O. Box. UPS will attempt to deliver the package three times before returning the item to Dearborn Classics. If no one is available to accept the merchandise, UPS will leave a card to notify that an attempt was made to deliver. If you receive one of these cards, please notify UPS immediately to insure receipt of your order. Proper delivery of your shipment is the responsibility of the carrier
SALES TAX
As an Oregon Corporation, all orders are exempt from sales tax. Due to changes in regulation, sales tax status is subject to change at any time.
DAMAGE CLAIMS
Always check the merchandise in the presence of the person delivering the package. should any damage occur, immediately notify UPS or the freight company delivering the merchandise so that all steps will be taken to insure a prompt replacement of any damaged good. Notify Dearborn Classics within 48 hours of receipt for instructions on returning damaged goods.
ALASKA AND HAWAII
All Alaskan and Hawaiian orders are shipped via UPS second day air delivery whenever possible. All orders must be prepaid with credit card, money order or check. No COD orders are accepted. UPS rates depend on the merchandise being ordered. Please contact us to determine appropriate shipping rates. Sorry, Free freight policy does not apply to Hawaii or Alaska.
SHORTAGES
Always check the contents of your delivery within 48 hours of receipt of parts to assure all parts that were ordered were received. If you are missing any items be sure to check for backorder notice before contacting our offices. If a shortage has occurred, please write us or call and give a specific description of the missing item and have all invoice and all customer information available.
FREE SHIPPING ON ORDERS OF $800.00 OR MORE
Free shipping is allowed on orders in excess of $800.00 before tax. This policy does not apply to oversize, overweight, specially priced or limited stock items.
PREPAID DISCOUNTS
Prepaid orders of $500.00 or more paid by cashier's check or money order, personal check or credit card order receive a 5% discount off of the total of the merchandise purchased (Must exceed $500.00 after discount). Prepaid orders of $1,000.00 or more paid by cashier's check or money order, personal check, or credit card receive a discount of 10% off of the total merchandise (Must exceed $1,000. after discount). All limited supply (N.O.S.), sale items or special order parts do not qualify for discount. Volume discounts does not apply to our kit packages.
MINIMUM ORDER
A minimum of $20.00 is required on all orders.
TRUCK FREIGHT
Some products in this catalog are too large for UPS or postal service shipment such as body panels, and engines. Truck freight charges must be prepaid in advance before shipment. Online orders will reflect any oversize/overweight shipping fees at the time of checkout (they are not reflected in the shopping cart), but these fees are subject to change without notice and may be adjusted. All truck shipments are a minimum of $75.00 for out of state truck shipments.
FOREIGN, CANADIAN, AND APO/FPO ORDERS
Foreign customers please request information on overseas shipments, current prices, payment and most economical shipping. Dearborn classics ships foreign orders via UPS or Air Parcel Post. Please be sure to request which method you prefer. No C.O.D. orders are shipped to Canada. Charge card orders are the easiest and most efficient method of payment. Please check locally for estimated freight change before ordering. All duties and freight charges are paid by customer. FPO/APO cutomers please provide full address and phone number if possible with your order. All FPO/APO orders must be prepaid including freight fee. APO/FPO orders are shipped via parcel post.
WEB SITE CONTENT
We have made every effort to verifty the accuracy of information contained on our web site; however, in an undertaking of this size, there may be typographical errors. We will update you of any incorrect pricing or information when you place your order. We thank you in advance for your understanding. We do not guarantee the accuracy of the information on this web site due to the possibility of typographical error.
RESALE ACCOUNTS
Dearborn Classics requires a signed resale card and/or copy of current business license on file at the time of purchase if you would request us to waive sales tax. Copies should be mailed. When ordering please mention you have a resale permit as our salesperson may not know that your order is a non-taxable sale. All C.O.D. orders must be paid by cashiers check or money order only. Sorry, no company check on C.O.D. orders.

Click here for more details

New Products
[New Products]
Request a Catalog
[Request Free Catalog]
About Dearborn Classics
[About Dearborn Classics]
Automotive Links
[Automotive Links]
Customer Cars
[Customer Cars]
Dearborn Project Car
[Dearborn Project Car]
Reference Library
[Reference Library]
Dearborn Youth Scholarships
[Dearborn Youth Scholarships]
Monthly Specials
[Monthly Specials]
Order Shipping/Tracking
[Order Shipping/Tracking]

If you cannot find the part you need, or need additional information about our products, please email your inquiries to service@dearbornclassics.com. If you prefer, you can call +1.541.318.7471 to speak with us in person. Thank You!

Dearborn Classics   P.O. Box 7649   Bend, OR 97708-7649
Orders (800) 252-7427 US, (541) 318-7471 International     Fax (800) 500-7886 US, (541) 318-7572 International

John 3:16